Privacy Policy

1. Introduction

Welcome to Raincor. Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website and submit quote requests.

2. Information We Collect

  • Contact Information: When you request a quote, we collect your name, email address, telephone number, and the services you’re interested in (irrigation / borehole / water storage).
  • Automated Data: We may collect non-identifying information such as device type, browser, IP address, and website usage patterns.
  • Optional Updates: If you choose to receive newsletters or updates, we will collect your email address and preferences.

3. How We Use Your Information

We use your information to:

  • Respond to your quote requests and enquiries
  • Provide water-supply solutions and related follow-ups
  • Send newsletters or promotional offers (if you’ve opted in)
  • Improve our website experience through aggregated analytics

4. Cookies and Tracking

  • Ensure the website functions correctly
  • Analyse site performance and visitor behaviour
  • Personalise content where applicable

You can disable cookies in your browser settings, though some features of the website may not function fully as a result.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Service providers (e.g. email hosts or analytics tools) that support our operations
  • Legal authorities, only when required by law or to protect rights and safety

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, please note that no internet transmission is completely secure.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes stated in this policy or to comply with legal obligations. Once it is no longer required, we securely delete or anonymise it.

8. Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing or correcting your personal information
  • Requesting deletion of your data
  • Opting out of marketing communications

To exercise any of these rights, please contact us using the details in Section 10.

9. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect their data. If you believe we have done so in error, please contact us and we will delete the information promptly.

10. Contact Us

If you have any questions or wish to exercise your privacy rights, please get in touch:

Raincor Irrigation
Johannesburg, Gauteng, South Africa
Email: sales@raincor.co.za
Telephone: +27 83 234 6968

11. Changes to This Policy

We may update this policy from time to time. If significant changes are made, we will notify you by email (if subscribed) or post a notice on our website. The “Last updated” date indicates the latest version.

Last updated: 25 June 2025